Supporting the Dynamic Structures of Package Delivery Services
نویسندگان
چکیده
This document presents the challenges the CEP market (Courier, Express and Parcel) currently faces. Market growth, customer expectations, organizational structures and technological advancement are explained as factors. Different states of dynamics regarding structures and decision making within this market are presented and explained. These states are static, semi-static and dynamic. A research project with the goal of developing a supporting infrastructure to allow for a higher level of dynamics in the CEP sector is presented. Logistical, technological and ergonomical aspects are integrative view points of the project.
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